CompTIA A+ Exam Prep — Support
Thanks for using CompTIA A+ Exam Prep. We're happy to help.
Contact: dmjks120@gmail.com (we usually reply within 24–48 hours).
Getting Started
- Open the app and complete the short intro.
- Choose a study mode: Quick 10, Timed Quiz, Build Your Own, Daily Review, or a full Core 1 / Core 2 Mock Exam.
- Use the Learn tab for study notes, quick-reference sheets, the glossary, flashcards, and to browse questions by domain.
- The Home tab shows your mastery, streak, and exam-readiness score.
Subscriptions & Billing
- Plans: Monthly ($9.99), Yearly ($49.99 with a 3-day free trial, ~$4.17/month), or Lifetime ($99.99 one-time).
- Free trial: The yearly plan includes a 3-day free trial. You won't be charged if you cancel before it ends.
- Manage or cancel: On your device, open Settings → [your name] → Subscriptions, or tap "Manage Subscription" in the app's Settings tab. Subscriptions auto-renew unless canceled at least 24 hours before the period ends.
- Restore purchases: On the paywall, or in the app under Settings → Purchases → Restore Purchases.
Troubleshooting
- Purchase won't complete: Check your internet connection and that you're signed in to the App Store, then try again.
- Already paid but app is locked: Tap Restore Purchases (see above) using the same Apple ID you bought with.
- Reset progress: Settings → Reset All Progress. This clears local data only.
- Works offline: All questions and study content are stored on your device.
About the Content
All practice questions are original and were written from publicly available CompTIA A+ exam objectives. This app is an independent study aid and is not affiliated with, endorsed by, or sponsored by CompTIA, Inc.